Lightning Express Delivery Service, Inc.
is a locally owned trucking company looking for a positive, motivated, and ambitious person to join our team! To succeed at Lightning Express Delivery Service, Inc, you should be a team player, have great communication skills, and be goal-oriented; be able to multi-task, be able to re-prioritize daily workloads based on customer demands, be able to navigate several different customer web portals and computer programs, and be able to collaborate effectively with other departments.
_Note: All applicants are required to complete a pre-employment background check.
_
Primary Job Responsibilities:
- Planning and arranging daily pickups and deliveries with customers and drivers
- Dispatching and communicating with staff drivers for same-day request for services
- Communicating with customers and consignees for all services requests in a timely and professional manner (via email and telephone)
- Resolving service and delivery issues (via email and telephone)
- Coordinating next-day driver schedules with shipments as per customer requests
- Creating next-day routes for all staff drivers and vehicles (vans, straight trucks, and tractor trailers)
- Handling physical and digital copies of paperwork and record keeping (includes data entry)
- Other duties as assigned by management
Requirements:
- Minimum of 1-year previous experience in transportation, warehousing, or freight forwarding (required)
- Minimum of 1-year previous dispatching and routing experience (required)
- Excellent verbal and written communication skills
- Outstanding written and verbal customer service skills
- Excellent organization and time management skills
- Excellent attention to detail
- Excellent interpersonal skills
- Ability to collaborate effectively with coworkers and management
- Ability to work independently
- Ability to problem solve and think critically
- Understanding optimal route planning considering all factors (appointments, size of freight, truck schematics, traffic flow, etc.
)
Schedule:
- Monday-Friday, 9:30AM-6:00PM (with 30-minutes for lunch)
Salary:
- $20.
00-$22.
00/hour, depending on experience
Job Type: Full-time
Pay: $20.
00 - $22.
00 per hour
Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* Day shift
* Monday to Friday
Work Location: In person