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Customer Service

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Posted : Friday, January 05, 2024 06:07 AM

\*This job requires you to work from our offices in Woodstock, NY\* A fast-paced and growing tools and equipment manufacturing company is seeking an intelligent, dedicated, reliable, and confident individual to join the office staff as a member of our Customer Service Team.
This is a full time position, with the potential for growth within the company.
*Job Summary:* · Receive and direct incoming calls to the appropriate parties.
· Monitor inbox and address miscellaneous customer inquiries received by email.
· Assist with order entry, invoicing, and maintenance of customerrecords.
· Prepare and execute literature mailings and sample requests.
· Complete general clerical duties such as copying, scanning, and filing as needed.
· Maintain office supplies and literature.
*The Ideal Candidate Will Be:* · Proficient with Google Workspace and MS Office.
· Confident and decisive; able to follow through with given tasks and make decisions when needed.
· Adaptable; can handle changing tasks, expectations, and policies.
· Efficient, punctual, and reliable.
*Requirements:* · High School diploma or equivalent · Experience performing clerical duties in a professional setting; prior experience in customer service preferred.
· Strong written and verbal communication skills · Must have good computer skills and the ability to learn our manufacturing software, Sage 100 · Must be able to type at least 50 WPM.
· Organized, accurate, and attentive to detail.
· The ability to be both self-directed and to follow instructions Job Type: Full-time Pay: $17.
00 - $23.
00 per hour Expected hours: 40 per week Benefits: * Flexible schedule Shift: * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Work Location: In person

• Phone : NA

• Location : 234 Tinker Street, Woodstock, NY

• Post ID: 9141517068


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