General Office/Customer Service Representative

We are hiring a General Office Clerk/Customer Service Representative with a variety of office and clerical duties and customer service skills.
You may perform other similar duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described.
*Responsibilities to include, but not limited to:* * Answering phones and communicating with customers through various channels.
* Ensure customer satisfaction and provide professional customer support.
* Assisting office members with general office clerical duties.
* Maintaining a positive and professional attitude toward customers at all times.
* Responding promptly to customer inquiries.
* Acknowledging and resolving customer complaints.
* Knowing our products so that you can answer questions.
* Processing orders and requests.
* Keeping records of customer interactions and transactions.
* Communicating and coordinating with colleagues as necessary.
* Processing customer payments.
*Requirements:* * High school diploma, general education degree, or equivalent.
* Proficient using computers.
* Knowledge of Excel/Word/Microsoft.
* Proven experience working with customer support.
* Strong phone contact handling skills and active listening skills.
* Ability to multi-task, prioritize, and manage time effectively.
* Strong typing skills and number pad entry typing experience is a MUST! _*If you are interested in applying to this position please email me today.
*_ Job Type: Full-time Pay: $17.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Experience level: * 1 year Shift: * 8 hour shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Work Location: In person