Key Holder/Shift Leader

*Job description* We are looking for a Shift Leader/Key Holder to oversee operations and workers during scheduled shifts.
Shift Leader/Key Holder 's responsibilities include managing cash, resolving conflicts and checking equipment.
Ultimately, you will ensure all aspects of your shift run smoothly and effectively.
If you’re a leader committed to quality service and have experience in our industry, we’d like to meet you.
*Responsibilities* * Provide direction and feedback to workers during shifts * Schedule employee shifts and assign duties * Manage time-off requests and handle last-minute absences * Train and coach new employees * Inspect equipment and communicate the need for repairs or replacements to management * Check cash drawers and prepare bank deposits * Ensure health and safety standards are followed * Address customer and employee complaints * Resolve conflicts between workers * Foster and maintain a positive work environment *Skills* * Proven experience as a Shift Leader or relevant managerial role * Knowledge of the industry and relevant health and safety regulations * Commitment to excellent service * Working well within a team * Leadership skills and ability to make decisions fast * Strong problem-solving aptitude * Ability to stand for long periods * High school diploma is preferred Job Types: Full-time, Part-time Job Type: Full-time Salary: $17.
00 - $18.
00 per hour Benefits: * Paid time off * Paid training Experience level: * 1 year```Duties``` - Assist the Store Manager in overseeing daily operations of the retail store - Provide exceptional customer service and assist customers with their inquiries and purchases - Manage and motivate a team of retail associates to achieve sales targets and deliver excellent customer service - Ensure merchandise is properly displayed and stocked on the sales floor - Process customer transactions accurately and efficiently using the cash register - Monitor inventory levels and place orders as needed to maintain stock availability - Train new employees on store policies, procedures, and product knowledge - Handle customer complaints or concerns in a professional and timely manner - Collaborate with the Store Manager to develop strategies for increasing sales and improving store performance ```Qualifications``` - retail management is preferred - Strong organizational skills with the ability to multitask and prioritize tasks effectively - Excellent communication and interpersonal skills to interact with customers, employees, and vendors - Ability to negotiate effectively with customers and suppliers - Proficient in operating a cash register and handling cash transactions accurately - Knowledge of payroll procedures is a plus Note: This job description is not intended to be all-inclusive.
Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Types: Part-time, Full-time Salary: $17.
00 - $18.
00 per hour Job Type: Full-time Pay: $17.
00 - $18.
00 per hour Benefits: * Paid time off Experience level: * 1 year * 2 years Shift: * Day shift * Evening shift * Morning shift Work Location: In person