Our Mission: At Adams Fairacre Farms, we see everyday as an opportunity to share our unique shopping experience from the backyard to the kitchen table.
At the heart of Adams is a friendly, knowledgeable staff, dedicated to helping you get what you need and find what you love.
Family-founded and deeply rooted in the community since 1919.
General Purpose
The Floral Associate provides customer-friendly service to our valuable customers and provides the quality products that Adams is known for.
This means providing outstanding customer service, keeping displays and coolers stocked, neat, clean and attractive, and being the final line for quality control in the department.
FLSA Status: Non-exempt
Reports to: Floral Manager, Floral Supervisor
Job Description
Ensure that customers receive the best customer service by providing friendly, polite, and knowledgeable service
Greet customers personally and thank them appreciatively for shopping at Adams
When a customer needs assistance, give the customer priority over the task at hand
Keep all areas of the department clean and organized, including sales floor, counters, shelves and displays
Complete cash register transactions
Wrapping/packaging products attractively
Taking special orders in person & over the phone
Clean/prep fresh flowers upon delivery
Assist customers with selecting & arranging bouquets
Ability to create a bud vase of simple floral arrangements
Make various sizes/styles of bows
Maintain a clean and orderly shop (floors, buckets, windows, etc.
)
Report inventory needs to manager and/or order merchandise
If assigned, receive, unload and inspect deliveries
Physical Requirements
Must be able to lift 50 lbs.
Carry garbage/boxes to compactors
Able to safely use knives and scissors
Stand for long periods of time
Ability to use hot glue gun
Ability to safely handle all floral tools
Use hand, wrist and arms
Mental/Reasoning Requirements
Basic math skills
Customer service/relations skills
Knowledge of basic floral design
Knowledge of basic floral design technique
Communicate effectively with customers, co-workers, and managers
Knowledge of design techniques
Knowledge of flower care and handling
Must be able to follow safety procedures
Disclaimer
The above statements are intended to describe the general responsibilities of this position.
They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position.
It is understood that these responsibilities are subject to the needs of the business and therefore subject to change.
I understand that other responsibilities may be required.
I understand and confirm that I am able to carry out the duties of this position.
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