Bell Person - Mirbeau Inn & Spa
Part Time - Weekday Shifts
About Us
For nearly 20 years, The Mirbeau Companies have successfully developed and managed European inspired boutique hotels, spas and resorts.
Family-owned and operated, Mirbeau Inn and Spa is a nationally renowned destination resort brand.
Job Summary
This position plays a crucial role in providing and ensuring guests have an exceptional experience by working closely with Guest Services/Front Desk team to provide a warm and inviting initial welcome to all Mirbeau Guests.
The ideal candidate is charismatic, energetic, positive and embodies a can-do attitude.
Pay Rate: $15.
50-$19.
50 Part Time/Full Time
Responsibilities
Report to work with a clean uniform and appropriate nametag at the scheduled time.
Open doors and welcome guests using Forbes/Mirbeau approved language and warm energy.
Escort guests to their rooms, check their room keys, and assist with any additional guest requests.
Assist Mirbeau guests with their luggage and with any other assistance they need.
Report lack of room supplies to the appropriate department.
Deliver guest packages, gifts, flowers, dry cleaning, laundry, etc.
Keep Bell closet, Bell stand, lobby, and entryways clean, stocked and organized.
Promote and up sell the resort facilities.
Provide information, maps, brochures, as requested by the guests about the facilities, surrounding areas, and local tourism.
Report guest complaints to the appropriate department management and assist in problem solving.
Log and store lost & found items.
Attend all scheduled meetings as deemed necessary by the resort.
Define, recommend, and implement ideas, and solutions to improve the operation.
Perform any additional tasks or assignments as directed by Front Desk/Guest Services Management & the Resort Manager.
Qualifications, Skills & Educational Requirements
Requires a neat appearance, good personality, and exceptional communication skills.
Prior customer service experience helpful but not necessary.
Must be able to stand for long hours, lift at least 20lbs, and push/maneuver a rolling bell cart.
A current valid driver's license is preferred.
Employee Perks & Company Incentives
401K with a company match
Medical, Dental, Vision and Life Insurance Plans
Career advancement potential within company
Paid time off for full time and part time employees, along with holiday pay
Employee Assistance and Anniversary programs
Discounted rates for services within Spa and Resort
Work performance incentives
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